How do I know which type of massage to book?+
Start with what you're trying to achieve. If you have specific muscular tightness or an injury-related complaint, book remedial or deep tissue. If you're mentally exhausted and need to switch off, book relaxation massage. If you're unsure, call the clinic and describe your situation — a well-run clinic will guide you to the right modality.
How long should my appointment be?+
For a full-body treatment, 60–75 minutes is the practical minimum. 90 minutes allows your therapist to work the entire body thoroughly without rushing. For targeted treatment on a specific area (shoulders, lower back), 45 minutes can be sufficient. For a genuine stress-reset or luxury experience, 90 minutes or more is appropriate.
Can I claim massage on private health insurance?+
Remedial massage from a qualified practitioner is rebatable through most Australian private health extras cover policies. Look for HICAPS-enabled clinics — they can process the rebate on-the-spot. Relaxation massage and most spa treatments are generally not rebatable. Check your policy details for exact coverage.
What should I do if the pressure is wrong during a treatment?+
Say something immediately. Therapists genuinely want feedback — adjusting pressure is a normal and professional part of delivering a good session. Most clients stay silent through pressure that's too firm or too light, which diminishes the quality of the treatment. Speaking up promptly leads to a better session, not awkwardness.
How do I find a reputable practitioner?+
Look for specific qualifications listed on clinic websites (Advanced Diploma of Remedial Massage, Cert IV, Myotherapy qualifications), HICAPS integration, a structured intake process, and reviews that describe specific outcomes rather than just general positivity. These markers reliably indicate professional standards.
Is it normal to feel sore after a massage?+
Mild soreness for 24–48 hours after a deep tissue or remedial session is common and expected. This indicates the treatment reached the depth it was designed to. If you experience significant pain or bruising, follow up with the clinic. After a relaxation massage, you should feel calm and rested with no soreness.
How far in advance should I book?+
For popular clinics and desirable time slots (lunchtime, early evening, weekends), 3–7 days in advance is typical. Well-reviewed boutique studios in South Yarra and Bondi Junction often book out a week or more ahead for weekend slots. For urgent or same-day bookings, calling directly gives you the best chance of finding availability.
Can I request the same therapist for future bookings?+
Yes, and it's worth doing if you've had a good session. Continuity with a single therapist produces meaningfully better results over time — they understand your history, your problem areas, and how your body responds to treatment. Most clinics will accommodate therapist preferences and can set up recurring bookings with your preferred practitioner.
Still have a question? Get in touch and we'll help.